Research: How Gig Platforms Can Mitigate Racial Bias in Ratings
2025-03-14
Wong Yu Liang/Getty Images Online labor market platforms like Fiverr, Handy, Uber, and Upwork have grown significantly since the late 1990s, radically transforming the economy and the management practices used to support gig work. One major change introduced by these platforms is their reliance on customer ratings to assess workerContinue Reading