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Hudini announced that it has entered into an agreement with Nobu Hotels to deploy its Staff Connect digital check-in solution across the brand’s global portfolio of luxury lifestyle hotels.
Staff Connect is designed to empower front desk teams with an efficient check-in workflow while enabling a more personalized and welcoming experience for guests.
Partnership Details
Hudini’s Staff Connect eliminates up to 90 percent of the manual check-in tasks and reduces the check-in process to less than two minutes. The solution integrates directly with the Property Management System (PMS) and payment gateways, and includes features such as room assignment, keycard encoding, e-registrations, and digital ID scanning using device cameras with OCR data extraction.
By automating document capture and synchronising guest data with the PMS in real time, the platform ensures Nobu Hotels’ front-of-house teams have immediate access to accurate information. The solution also supports Nobu Hotels’ sustainability initiatives by enabling a paperless front desk through fully digital registration cards and document management.
Nobu Hotels began rolling out Staff Connect in 2025, with initial implementations at Nobu Hotel Toronto and Nobu Hotel Barcelona. Additional deployments are planned throughout 2026, including Nobu Hotel Los Cabos and several other properties within the portfolio.
Statements From Leadership
Munir Viñas, director of front office, Nobu Hotel Barcelona, said, “Switching from paper registration cards to a fully digital check-in with Hudini has made our arrival experience smoother and more efficient while significantly reducing paper waste. A simple change that has made a big difference for both our guests and the environment.”
Prince Thampi, founder and chief executive officer of Hudini, said, “Partnering with Nobu Hotels marks an exciting milestone for Hudini. Their brand is synonymous with elevated hospitality and attention to detail, and we are proud to support their vision with technology that simplifies operations while enhancing the guest journey. Staff Connect enables hotel teams to focus less on administrative tasks and more on creating memorable first impressions for every guest.”
