When OpenAI employees have a problem, they email this special address to see if Sam Altman will solve it immediately
2026-08-11
Operating at AI speed is not easy. At OpenAI, a special process—and a magic word—helps employees instantly cut through layers of bureaucracy and clear bottlenecks slowing things down. It’s called “friction.” And it has the power to supersede just about anything a team is doing, often carrying the force ofContinue Reading

